Privacy Policy

 

ElectraRenewablesEnergies  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, physical address, or other details provided voluntarily through contact forms or service inquiries.

  • Technical Information: IP address, browser type, device type, pages visited, and other analytics data via cookies or third-party tools like Google Analytics.

  • Location Data: Approximate location based on your IP, only for service customization.

  • Project-Specific Information: Property type, rooftop size, electricity usage (if provided), etc., for creating tailored solar proposals.

2. How We Use Your Information

We use the collected data to:

  • Provide you with solar consultation and installation services

  • Respond to your inquiries and customer service requests

  • Process transactions and send updates

  • Personalize your user experience

  • Improve our website and offerings

  • Send occasional promotional emails (only if you opt in)

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Authorized service partners for installation or maintenance

  • Legal authorities if required by law or to protect our rights

  • Third-party tools (like analytics or CRM) strictly for internal use and service improvement

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. These include encrypted connections (SSL), access controls, and secure data storage.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Understand user behavior

  • Enhance user experience

  • Track performance and improve content

You can manage your cookie preferences in your browser settings. Disabling cookies may affect site functionality.

6. Third-Party Links

Our website may link to external websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purpose it was collected for, including legal or accounting requirements.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Withdraw consent or request deletion (as permitted by law)

  • Opt out of promotional communications at any time

To exercise these rights, contact us at [Insert Email].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this policy or your data, contact us at:

📧 Email: electrasolarenergy24@gmail.com
📞 Phone: 9744485648
📍 Address: KENICHIRA WAYANAD